Accessibility Statement

Ipswich Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statements applies to www.ambitionipswich.co.uk

This website is run by Ipswich Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts
• Zoom in up to 300% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and Voiceover)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the details on our contact us page.

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Web Team by emailing web.editor@ipswich.gov.uk.

Please include:

• ‘Website accessibility’ in the subject line
• The web address (URL) of the page with the issue
• Details of the issue

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Preparation of this accessibility statement

This statement was prepared on 31 January 2024. It was last reviewed on 9 July 2024.

A detailed accessibility check of www.ambitionipswich.co.uk was last carried out in June 2024 by Ipswich Borough Council.

We carried out our testing on a sample of our most used pages with manual checks, please note that this may not have found all accessibility issues within the site.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA Standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Images

Some images contain text. This could affect the following:
– People with low vision (who may have trouble reading the text with the authored font family, size and/or colour).
– People with visual tracking problems (who may have trouble reading the text with the authored line spacing and/or alignment).
– People with cognitive disabilities that affect reading.

This doesn’t meet WCAG 2.1 success criterion 1.4.5 Images of Text.

When we publish new content, we’ll make sure our use of images meets accessibility standards.

Links

On all pages, some links don’t have a text alternative. This could affect the following:
– People with motion impairment by letting them skip links that they are not interested in, avoiding the keystrokes needed to visit the referenced content and then returning to the current content.
– People with cognitive limitations will not become disoriented by multiple means of navigation to and from content they are not interested in.
– People with visual disabilities will be able to determine the purpose of a link by exploring the link’s context.
– Providing role, state, and value information on all user interface components enables compatibility with assistive technology, such as screen readers, screen magnifiers, and speech recognition software, used by people with disabilities.

This doesn’t meet WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context) and WCAG 2.1 success criterion 4.1.2 Name, Role, Value.

When we publish new pages, we’ll make sure link text meets accessibility standards.

Other web development issues

On all pages, and at 200% zoom and more, the hamburger menu is not accessible using the keyboard. This could affect the following:

– People who are blind (who cannot use devices such as mice that require eye-hand coordination).
– People with low vision (who may have trouble finding or tracking a pointer indicator on screen).
– Some people with hand tremors find using a mouse very difficult and therefore usually use a keyboard.

This doesn’t meet WCAG 2.1 success criterion 2.1.1 Keyboard.

On all pages, the keyboard focus is not visible across the webpage. This could affect the following:

– Anyone who relies on the keyboard to operate the page, by letting them visually determine the component on which keyboard operations will interact at any point in time.
– People with attention limitations, short term memory limitations, or limitations in executive processes benefit by being able to discover where the focus is located.

This doesn’t meet WCAG 2.1 success criterion 2.4.7 Focus Visible.