Job Description

Ipswich Borough Council operates a range of services for residents, organisations and visitors to Ipswich, from cultural and community activities to education and environmental services and everyday facilities like car parking and refuse collections.

Our organisation is constantly growing and developing to meet the needs of Ipswich and its residents. To help us on this journey, we are looking to recruit an additional Anti-social Behaviour (ASB) Officer to join the Anti-Social Behaviour Team.

We are seeking an ASB Officer to support the delivery of an efficient and effective ASB service to the residents, businesses and communities in Ipswich. This role will involve conducting investigative groundwork and managing cases through to resolution. You will lead on cases, working closely with colleagues to support victims and witnesses of anti-social behaviour. The role requires someone with the ability to build strong relationships with the Police and partner agencies to provide joined up multi agency responses, bringing cases to a successful conclusion.

Tackling ASB can be challenging and is of a confidential nature. The role requires someone with an enthusiastic and professional attitude who can assist with developing preventative interventions for tackling anti-social behaviour.

This role is specifically community related and focuses on the tackling of ASB that occurs in both residential areas and hot spot locations within the wider community.

You will have a problem-solving approach to addressing ASB, a good understanding of the legislation surrounding ASB, experience of undertaking investigations and knowledge of the ASB tools and powers available.

You will have strong interpersonal skills, proven partnership working skills and an ability to deal with difficult situations. Our ideal candidate will have the ability to work independently, chair partnership meetings, manage their own workload and adhere to strict working deadlines.

The most important part of this role is having pride in your work together with a positive attitude, proactive approach and the confidence to support a diverse range of people. You will be able to balance your passion and commitment with good organisational skills, maintaining a flexible approach and have the ability to comply with all relevant policies and procedures.

Hours of work are 37 per week, Monday to Friday.

DBS clearance is required for this role.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Sally Tynan on 01473 432703 or via email sally.tynan@ipswich.gov.uk

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The assessment interview process will be carried out in person. Interviews are planned to take place on the 29/30th  November 2023.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.