Job Description

An exciting opportunity has arisen to join our successful Revenues Team. We are recruiting a full time Assistant Revenues and Inspection Officer. The Revenues Team deal with Council Tax, Non-Domestic Rates and Housing Benefit Overpayments, across our three partner Local Authorities.

Day to day

Based in Grafton House, Russell Road, Ipswich, with the option of hybrid working, you will be responsible for maintaining Direct Debit payments, tracing non-payers, working through system generated reports and providing general support to the Revenues Teams.

About you

• GCSE Maths and English or equivalent qualifications
• Experience of using email, word processing and spreadsheets
• Ability to organise, prioritise, analyse and work on your own initiative
• Good communication skills and a strong customer focus
• Ability to approach work flexibly with a can-do attitude
• Experience of using Revenues and Benefits software systems is desirable

Hours of work are 37 per week, Monday to Friday.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact either Laura Bull on 01473 433942 / laura.bull@ipswich.gov.uk or Crystal Murray on 01473 432683 / crystal.murray@ipswich.gov.uk

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will be interviews in person, to be held week commencing 2^nd October 2023.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.

Closing date: 24 September 2023