Job Description

We are excited to offer a position for a full-time permanent Assistant Revenues and Inspection Officer.

Day to day

You will be joining a busy and friendly team maintaining Direct Debit payments, tracing non-payers, working through system generated reports and providing general support to the Revenues Teams.

The Revenues Team deal with Council Tax, Business Rates and Housing Benefit Overpayment accounts. Working within the Shared Revenues Partnership, you will be providing administrative support for three Local Authorities: Babergh, Ipswich and Mid Suffolk.

We are based at Grafton House, Russell Road, Ipswich, and we offer the option of home-working for part of the working week.

Hours of work are 37 per week, Monday to Friday.

About you

GCSE Maths and English or equivalent qualifications

Experience of using email, word processing and spreadsheets

Ability to organise, prioritise, analyse and work on your own initiative

Good communication skills and a strong customer focus

Ability to approach work flexibly with a can-do attitude

Experience of using Revenues and Benefits software systems is desirable

What we offer in return:

• Competitive starting salary £24,057
• Pay progression
• Flexible working arrangements
• Full training
• Generous annual leave allowance at 25 days, rising to 29 days after 5 years
• Local government pension scheme

For more information about this role please contact Theresa Mann on 01473 433854 theresa.mann@ipswich.gov.uk or Helen Blowers on 01473 433820 helen.blowers@ipswich.gov.uk

Please download the Job Description and Person Specification to find out more about this role: Job description and Person specification

The selection process will be an in-person interview at Grafton House. Interviews will be held 19/04/22.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.