Job Description

Business Support Officers are an essential part of the Business Support Unit, which provides services in the Housing sector.  We are looking for a proactive individual who can take an innovative approach to problem solving and provide a high-quality service to the departments the Business Support Unit serves.  The ideal candidate should have the ability to communicate effectively at all levels and demonstrate good administrative skills.

Day to day

You will be working across the whole area of business support, from logging complaints in Environmental Health, preparing tenancy packs for our housing team, sorting our legal papers for court and minute taking for various meetings.

We are looking for someone who is numerate, articulate and organised.  You will need to be flexible in your work and be able to prioritise the varied workload.  Previous minute taking experience will be an advantage.

Hours of work are 9 – 5 Monday to Friday (37 hours a week) at least 2 days in Grafton House will be needed for this role due to the nature of the work (these could be different each week depending on business need).

This post is offered on a fixed term contract for 12 months.

About you

You will require Maths and English GCSEs or equivalent skills. You will be competent in all Microsoft Office programmes, particularly Word and Excel.  Knowledge of M3, Abritas and IHMS would be advantageous, but training will be provided.  You will have the ability to work confidently to tight deadlines, both alone and as part of the team.  Experience in similar roles would be an advantage, but not essential.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Yvonne Wilson or David Sendall via email Yvonne.wilson@ipswich.gov.uk / David.sendall@ipswich.gov.uk

Please download the Job Description and Person Specification to find out more about this role:

Job Description and Person Specification

The selection process will be an interview. Interviews will be held w/c 10^th April 2023.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and/or to close the opportunity to applicants once we receive sufficient applications.