Job Description

Ipswich Borough Councils Parking Services are excited to be able to offer the opportunity for a self-motivated, customer focused individual to join our Crown car park-team. We aim to achieve high standards of operations, including well-maintained and serviced equipment coupled with delivering exceptional customer service to all our visitors. Our goal is to ensure that all our customers who use our flagship pay on foot multi-storey car park will always have good reason to return and can park with the confidence that our team will resolve any issues to their complete satisfaction.

Day to day

Smooth operations of this multi- storey car park are paramount. Responsibilities will include; cash handing, opening and closing the car park, you will be the main point of contact when on shift and will assist customers with any queries, carry out minor maintenance to the equipment and barriers, clean the ticket readers, replenishment ticket, unjamming note readers, fixing coin jams, along with insuring that the litter is removed and the car park is well presented at all times. Detailed cleaning will be an element of this role whist maintaining the high regard for health and safety for yourself and members of the public.

About you

Having worked in a car park environment previously would be a benefit.  Candidates must be able to demonstrate good customer service, communication and problem-solving skills and be able to operate computers-based systems. Team members will be required to work on a shift rota bases, so there is a need to be reliable, flexible and able to lone work. This role is subject to a DBS check.

What we can offer

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, Employee Assistance Programme and the opportunity to work within a dynamic team.

What to find out more?

For more information or an informal chat about this role please contact Justin Wedderburn on (01473) 432840 or via email at Justin.wedderburn@ipswich.gov.uk

or Trina Chapman at Trina.chapman@ipswich.gov.uk

How to apply

Please download the Job Description and Person Specification to find out more about this role:

Job Description and Person Specification

You need to send a CV as well as a covering letter (no more than 2 sides of A4) describing how you meet the job role and specification.

This needs to be emailed to Justin.wedderburn@ipswich.gov.uk by Monday 11^th January 2023 at 12:00.

The selection process will be an interview (in person).

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.