Repairs Manager (Caretaking)

Full-time Position

Maintenance and contracts invite you to join our team as a Repairs Manager responsible for managing the Caretaking Service, leading multi-disciplined teams covering a wide array of activities.

Job Description 

Maintenance and contracts invite you to join our team as a Repairs Manager responsible for managing the Caretaking Service, leading multi-disciplined teams covering a wide array of activities. Duties will include efficiently and effectively managing resources, both direct labour and sub-contractor, to meet exacting deadlines.

Provide support to the Principal Contracts Manager and Senior Maintenance Manager. You will develop our teams to their full potential using performance frameworks, training and development programmes. Further detail of the reporting lines and responsibilities is shown on the structure chart. Ipswich Borough Council is a progressive and dynamic authority with a large and varied property portfolio. Please note the current Job description may be subject to minor changes. In return we can provide you with opportunities to build your career, be part of a committed team and make a real difference to the people of Ipswich.

Day to day

Managing the Caretaking Service part of the Housing Repairs Service within Service Area strategy and objectives effectively and efficiently, reporting directly to the Principal/Senior Maintenance Manager.

To operationally manage all caretaking works, to ensure an efficient service is delivered within all agreed cost, performance, and quality targets to customers’ satisfaction. Works can include general block cleaning, health and safety visits, monitoring and dealing with Anti-Social Behaviour and assisting with waste clearance.

Ensure all work is completed to all associated legal, statutory, health & safety and quality standards appropriate to the area of work responsible for.

Effectively utilise employees, vehicles, plant and equipment, using mobile technology, ensuring cost effectiveness at all times. Ensure all policies and procedures are reviewed and always updated and followed by staff.

Manage health and safety within area of responsibility maintaining health, safety and welfare of employees, subcontractors and members of the public ensuring that employees are trained in and adhere to safe working and lone-working practices and adhere to environmental procedures.

Where cost-effective, utilise and manage subcontract labour to meet peaks and troughs of workload.

Record and report on performance against all targets and on variations and estimated costs.

About you

You should be educated to GCSE level or hold an NVQ Level 2 or have one year’s experience in a technical field. You should also have experience of cleansing practices. You should be a team player who is able to prioritise and work to deadlines. You will hold a driving license and should be able to carry out manual tasks/lift reasonable weights.

There may be the requirement to work outside of normal hours so you should have a flexible approach to the service needs.

This post is offered on a fixed term basis for 9 months.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Peter Stephens on 07785694400 or via email

Please download the Job Description and Person Specification to find out more about this role:

Job Description and Person Specification

The selection process will be an interview. 

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.


Gipping House – Ipswich


£34,723 – £36,298

Application closing date

31 May 2023

Job type

Full-time – 37 hours

Job reference



Ipswich Borough Council

Grafton House
15-17 Russell Road

Contact Us

  • 01473 432000