Revenues and Benefits Apprentice

The Shared Revenues and Benefits Partnership is a partnership of three councils, working together to provide high-quality revenues and benefits services. As an Apprentice in the partnership, you will gain valuable experience in carrying out a range of administrative duties. Working in a confidential environment, your responsibilities will involve updating customer accounts, dealing with correspondence and researching & preparing casework.

The Shared Revenues and Benefits Partnership is a partnership of three councils, working together to provide high-quality revenues and benefits services. As an Apprentice in the partnership, you will gain valuable experience in carrying out a range of administrative duties. Working in a confidential environment, your responsibilities will involve updating customer accounts, dealing with correspondence and researching & preparing casework.

You will be fully supported as you undertake a Level 3 Apprenticeship in Business Administration which includes 6 hours a week dedicated to undertaking work for your qualification.

This apprenticeship is 37 hours per week, Monday-Friday and is offered on a fixed term contract for 2 years.

The post is based at Grafton House in Ipswich.

You will have at least 2 GCSE’s at grade 4 or equivalent including English Language & Maths, and have a good eye for detail, especially when it comes to numbers and statistics.

You will be well organised, have good written & verbal communication skills and be a flexible team player with a positive ‘can do’ attitude and be committed to successfully completing your Apprenticeship with us.

One of our previous apprentices, Conor Jacobs, says:

“I started as an apprentice at the Shared Revenues and Benefits Partnership in September 2017. From the start I found my colleagues friendly and supportive and enjoyed work-based learning and making my own income while completing my Level 3 Apprenticeship in Business Administration. Before the completion of my apprenticeship, I was successful in applying and getting a job as a Revenues Assistant and the Partnership continued to support me in finishing my apprenticeship while working in my new job role. This apprenticeship is a good start for anyone looking for a career in local government or just wanting to gain experience, confidence, and a qualification in business administration.” 

If you would like to contact Conor Jacobs (he/him) regarding the apprenticeship, please telephone 01473 433917 or email conor.jacobs@ipswich.gov.uk

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Kieran Kingston-Miles on 01473 432690 or via email kieran.kingstonmiles@ipswich.gov.uk

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will be an assessment and an interview, these will be in person at Grafton House. Interviews will be held week commencing 4th March 2024.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.

Please note CVs are not accepted.

Location

Grafton House, Ipswich

Salary

£14,261

Application closing date

21st February 2024
 

Job type

37 hours per week

Fixed Term for 2 years

Requisition reference

REQ00801

Office

Ipswich Borough Council

Grafton House
15-17 Russell Road
Ipswich,
IP1 2DE

Contact Us

  • 01473 432000