Revenues and Inspection Team Leader

You will ensure the day-to-day activities necessary for the efficient and effective collection of Council Tax, Non-Domestic Rates and Housing Benefit Overpayments are administered efficiently and accurately and to agreed service standards and policies and procedures for three Local Authorities: Babergh District Council, Ipswich Borough Council and Mid Suffolk District Council.

We have an exciting opportunity within the busy Shared Revenues Partnership for a Revenues and Inspection Team Leader.

You will be responsible for the day-to-day leadership and management of a team within the Revenues and Inspection area of the Shared Revenues Partnership, reporting directly to the Revenues Manager.

You will ensure the day-to-day activities necessary for the efficient and effective collection of Council Tax, Non-Domestic Rates and Housing Benefit Overpayments are administered efficiently and accurately and to agreed service standards and policies and procedures for three Local Authorities: Babergh District Council, Ipswich Borough Council and Mid Suffolk District Council.

You should have:

  • 2 A-levels, an ONC/OND or an NVQ level 4 and/or 3 years qualitative experience
  • Previous experience in a billing/collection or recovery environment
  • In-depth knowledge of Revenues legislation and the ability to interpret Revenues legislation to deal with complex and contentious issues.
  • Ability to lead, motivate and develop staff in a performance focused culture.
  • Demonstrate effective presentation and communication skills.
  • Ability to manage to tight deadlines.
  • Ability to negotiate and mediate effectively.

DBS clearance is required for this role.

We are based at Grafton House, Russell Road, Ipswich. Hours of work are 37 per week, Monday to Friday.

This is a hybrid working role (a minimum of 1 day per week working in the office).

As well as a competitive salary, the Council offers Local Government Pension Scheme (LGPS) membership, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, learning and development opportunities, flexible working opportunities, wellbeing support, lifestyle benefits and the opportunity to work with great colleagues.

For more information about this role please contact Andrew Kidby (he/him) on 01473 433850 or via email andrew.kidby@ipswich.gov.uk.

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will include personality and aptitude tests and an interview. You will also be asked to deliver a presentation at the interview. The interview process will be carried out in person.

Interviews will be held in the week commencing 3rd June 2024.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.

Please note CVs are not accepted.

Location

Grafton House

Salary

£36,648 – £38,223

Application closing date

17th May 2024
 

Job type

37 hours per week

Permanent

Requisition reference

REQ00841

Office

Ipswich Borough Council

Grafton House
15-17 Russell Road
Ipswich,
IP1 2DE

Contact Us

  • 01473 432000