Job Description

We have an exciting opportunity within the busy Shared Revenues Partnership for a Revenues and Inspection Team Leader.

You will be responsible for the day-to-day leadership and management of a team within the Revenues and Inspection area of the Shared Revenues Partnership, reporting directly to the Revenues Manager. You will ensure the day-to-day activities necessary for the efficient and effective collection of Council Tax, Non-Domestic Rates and Housing Benefit Overpayments are administered efficiently and accurately and to agreed service standards and policies and procedures for three Local Authorities: Babergh District Council, Ipswich Borough Council and Mid Suffolk District Council.

We are based at Grafton House, Russell Road, Ipswich and we offer the option of hybrid-working for part of the working week. Hours of work are 37 per week, Monday to Friday.

You should have:

• 2 A-levels, an ONC/OND or an NVQ level 4 and/or 3 years qualitative experience
• Previous experience in a billing/collection or recovery environment
• In-depth knowledge of Revenues legislation and the ability to interpret Revenues legislation to deal with complex and contentious issues
• Ability to lead, motivate and develop staff in a performance focused culture
• Demonstrate effective presentation and communication skills.
• Ability to manage to tight deadlines
• Ability to negotiate and mediate effectively

DBS clearance is required for this role.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Andrew Kidby on 01473 433850 or via email – andrew.kidby@ipswich.gov.uk

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will include personality and aptitude tests and an interview. You will also be asked to deliver a presentation at the interview. Interviews will be held in the week commencing 1 May 2023.

The assessment interview process will be carried out remotely via Skype for Business, Microsoft teams or in person.