Senior Systems Analyst

Ipswich Borough Council is looking for a motivated and experienced IT professional who wants to join our busy ICT applications team. You will be responsible for the provision of a number of ICT systems.


Ipswich Borough Council is looking for a motivated and experienced IT professional who wants to join our busy ICT applications team.

Reporting directly to the ICT Applications Team Manager, as Senior Systems Analyst you will be responsible for the provision of a number of ICT systems which are predominantly vendor-supplied Oracle or SQL Server based solutions deployed on Windows servers.

Day to Day

  • To be responsible for a number of ICT systems ensuring that they are reliable, available when required and meet business requirements.
  • Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain ICT applications, and to investigate and resolve ICT application related incidents.
  • Installation, development, configuration and administration of operating systems and application releases, updates and patches.
  • Manage and support system analysts within the ICT applications team.
  • Manage ICT projects, supporting the design, implementation and deployment of new Business Solutions.
  • Provide advice and technical assistance to users in relation to the applications.
  • Collaborate with other support teams and 3rd party suppliers in the investigation and resolution of support requests and incidents.
  • Maintain ICT application support technical documentation.

About You

You should be able to demonstrate the following:

  • Experience of working in a professional ICT environment, in roles involving configuration, implementation and maintenance of systems.
  • Working knowledge and experience of Windows Servers and database solutions such as Microsoft SQL Server and Oracle.
  • Knowledge of managing ICT projects.
  • Good analytical and problem-solving abilities.
  • The ability to accept responsibility and manage a varied workload.
  • Effective interpersonal skills and leadership qualities, with the ability to negotiate with and influence others.
  • The ability to produce clear and concise documentation.
  • Self-motivation with a willingness to learn and develop.
  • Ability to use and understand scripting or development languages.

Hours of work are 37 per week, Monday to Friday.

DBS clearance is required for this role.

As well as a competitive salary, the Council offers Local Government Pension Scheme (LGPS) membership, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, learning and development opportunities, flexible working opportunities, wellbeing support, lifestyle benefits and the opportunity to work with great colleagues.

For more information about this role please contact Mark Leigh on 01473 433889 or via email

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will be an interview. Interviews will be held on 25th/ 26th March 2024.

The assessment interview process will be carried out remotely via Microsoft Teams or in person.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.

Please note CVs are not accepted.


Grafton House, Ipswich


£40,221 – £42,403

Application closing date

15th March 2024

Job type

37 hours per week


Requisition reference



Ipswich Borough Council

Grafton House
15-17 Russell Road

Contact Us

  • 01473 432000