Are you an experienced housing professional with a passion for supporting older people to live independently?

We are looking for an enthusiastic and motivated Sheltered Housing Team Leader to join our busy Sheltered Housing Service. This is an exciting opportunity to lead and support a team of Scheme Managers, Weekend Visitors and Cleaners, ensuring tenants receive a high-quality service that promotes independence, wellbeing and community living.

As Team Leader, you will provide day-to-day operational management and professional support to staff working across our sheltered housing schemes. You will play a key role in delivering excellent housing management services, supporting vulnerable tenants, monitoring performance, managing budgets and ensuring the service continues to meet the needs of our tenants.

You will need:

• Experience of working in sheltered housing, supported housing or a similar housing management environment.
• Experience of leading, supervising and motivating staff.
• Knowledge of housing management, tenancy management and safeguarding practices.
• Excellent communication and organisational skills.
• The ability to build effective working relationships with tenants, colleagues and partner agencies.
• A commitment to delivering excellent customer service and improving outcomes for older people.

This is a rewarding role for someone who enjoys leading people, problem-solving and making a positive difference to the lives of tenants every day.

If you have the drive and experience to lead a team of housing professionals and help older people maintain their independence within their own homes, we would love to hear from you.

Hours of work are 37 per week, Monday to Friday.

DBS clearance is required for this role.

As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Natalie Longley, Neighbourhood Team Manager on 07736826235 or via email natalie.longley@ipswich.gov.uk. If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

Please download the Job Description and Person Specification to find out more about this role:

Job Description and Person Specification

Interviews will be held on 03^rd December 2026.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications

Please note CVs are not accepted.