Job Description

An exciting opportunity has arisen to join Ipswich Borough Council’s Sport and Leisure Team as a Level 2 Recreational Facilities Assistant.

In this role you will be responsible for assisting the team with the efficient day-to-day operation of our sports and leisure facilities to ensure our customers can be more active in a safe and customer focused environment.

The role involves providing members with fitness and exercise advice, prescribing fitness programmes and completing gym inductions. You will also be expected to assist with the set-up and set-down of activity equipment, customer enquiries, the supervision of children’s activities and cleaning duties.

We work hard to provide excellent customer service and build rapport with our members, so this is a place they love to visit.

About you

We are looking for customer focused individuals who enjoy working with people, are passionate about health and fitness and hold a Level 2 Gym Instructing Qualification.

You should be hardworking, enthusiastic and with an ability to communicate clearly and effectively to people of all ages.

Previous experience of working in a sport and leisure or customer service environment would be beneficial.

Applicants must hold a Level 2 Gym Instructing Qualification.

Three posts are available:

Post 1 – 30 hours per week

Post 2 – 28.75 hours per week

Post 3 – 18.50 hours per week

The post holders will be required to work a shift pattern, including evenings and weekends.

DBS clearance is required for this role.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Heidi Smith via email at heidi.smith@ipswich.gov.uk

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

The selection process will be an interview and will be carried out in person.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.