Revenue and Inspection Team Leader

We’re looking for a dynamic and experienced individual to lead a Revenues and Inspection team within the Shared Revenues Partnership. You’ll play a vital role in overseeing daily operations and ensuring high standards of service delivery across three local authorities: Babergh District Council, Ipswich Borough Council, and Mid Suffolk District Council.

 

Join the Shared Revenues Partnership as a Revenues and Inspection Team Leader!

Location: Hybrid working – a minimum of 1 day per week working in Grafton House, Russell Road, Ipswich, IP1 2DE

Hours: 37 hours per week

Salary: £40,444 – £42,123

Interview dates: Week commencing 14th December 2026

Job title: Revenues and Inspection Team Leader

Reporting to: Revenues Manager

We’re looking for a dynamic and experienced individual to lead a Revenues and Inspection team within the Shared Revenues Partnership. You’ll play a vital role in overseeing daily operations and ensuring high standards of service delivery across three local authorities: Babergh District Council, Ipswich Borough Council, and Mid Suffolk District Council.

 In this key leadership position, you’ll be responsible for:

  • Managing and guiding your team to deliver effective and accurate administration of Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments.
  • Ensuring compliance with agreed policies, procedures, and service standards.
  • Driving operational efficiency and continuous improvement across all revenue collection activities.

If you’re a motivated leader with a keen eye for detail, we’d love to hear from you.

 What you need to have:

  • 2 A-levels, an ONC/OND or an NVQ level 4 and/or 3 years qualitative experience.
  • Previous experience in a billing/collection or recovery environment
  • In-depth knowledge of Revenues legislation and the ability to interpret and apply it to complex and contentious issues.
  • Ability to lead, motivate and develop staff in a performance focused culture.
  • Demonstrate effective presentation and communication skills.
  • Ability to thrive under pressure and manage tight deadlines.
  • Ability to negotiate and mediate effectively.

 DBS clearance is required for this role.

What you’ll receive:

  • Competitive Salary
  • Local Government Pension Scheme (LGPS) membership
  • Subsidised parking for work and leisure
  • Public transport discounts
  • Free swimming and gym membership
  • Cycle purchase scheme
  • Learning and development opportunities
  • Wellbeing support
  • Lifestyle benefits on a range of products and services 

Interview process:

The selection process will require you to deliver a presentation and an interview. The interview process will be carried out in person.

Please download the Job Description and Person Specification to find out more about this role: (HR add link)

Applications:

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.

Please note CVs are not accepted. 

Further information:

For more information about this role please contact Laura Bull (her/she) on 01473 433942 or via email (laura.bull@ipswich.gov.uk) or John Payne (he/him) on 01473 432969 or via email (john.payne@ipswich.gov.uk).

Please use the following link for the Job Description and Personal Specification:

Job Description and Person Specification

Location

Hybrid working – a minimum of 1 day per week working in Grafton House, Russell Road, Ipswich, IP1 2DE

Salary

£40,444 – £42,123

Application closing date

02nd December 2026

Job type

Permanent

Requisition reference

REQ01236

Office

Ipswich Borough Council

Grafton House
15-17 Russell Road
Ipswich,
IP1 2DE

Contact Us

  • 01473 432000