Revenues and Benefits Apprentice 

Full-time Position

This exciting Advanced Apprenticeship opportunity involves providing administrative support to the Council Tax and Business Rates teams in the Shared Revenues Partnership. You will be part of an essential service to Ipswich, Babergh and Mid Suffolk Councils and the residents of the Councils areas.

Job Description

Day to day

As an Apprentice in our busy and friendly Shared Revenues and Benefits Partnership, you will gain valuable experience in carrying out a range of administrative duties, whilst working towards a recognised Advanced Apprenticeship qualification. Working in a confidential environment, your role will involve updating customer accounts, dealing with correspondence and researching & preparing casework.

This Apprenticeship is 37 hours per week, Monday-Friday and is offered on a fixed term for 2 years. The post is based at Grafton House in Ipswich.

About you

  • You will have 5 GCSE’s at grade A*-C, including English & Maths, and have a good eye for detail, especially when it comes to numbers and statistics.
  • You will be well organised, have good written & verbal communication skills and be a flexible team player with a positive ‘can do’ attitude. You will be committed to successfully completing your Apprenticeship with us.

Closing date: 31st August 2023

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Helen Blowers on 01473 433820 or via email or Laura Bull on 01473 433942 or email

Please download the Job Description and Person Specification to find out more about this role: Job description and Person specification

The selection process will be an assessment and interview in person at Grafton House.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.



Grafton House, Ipswich



Application closing date

31st August 2023

Job type

Full-time – 37 Hours per week

Job reference



Ipswich Borough Council

Grafton House
15-17 Russell Road

Contact Us

  • 01473 432000